Interactive Voice Response

Design Intelligent IVR Flows
Without Writing Code

Create multi-level telephone trees, fetch customer details dynamically, and route calls to the right agents with our drag-and-drop designer.

Standard features, enterprise capabilities

Voxvaani IVR solves routing issues, coordinates databases, and automates support lines.

Dynamic Database Lookup

Query your internal APIs or CRM system in the middle of a call. Read out order balances, appointment times, or VIP priority tags instantly.

Drag-and-Drop Editor

Connect nodes visually. Set conditional routes depending on digits pressed, speech input, caller country, or local office time-of-day.

SMS Actions

Send receipts, maps, ticket links, or coupons directly to the caller's phone via SMS while they remain on the line.

OTP Verification

Validate calling accounts automatically. Generate and speak OTP keys or verify numbers entered to ensure secure customer interactions.

Visual IVR Logic Tree Preview

Step 1

Incoming Call

User dials number

Step 2

Interactive Menu

"Press 1 for Support, 2 for Sales"

Step 3

Route Result

Dial Support extension

Start designing your customer flows

Bring your customer service department into the modern era. Connect calls with precision and intelligence.