Design Intelligent IVR Flows
Without Writing Code
Create multi-level telephone trees, fetch customer details dynamically, send SMS mid-call, verify OTPs, and route calls to the right agent — all with a visual drag-and-drop builder that takes minutes to master.
How Voxvaani IVR Works
From blank canvas to live phone tree in under 10 minutes.
Design Your Flow
Open the drag-and-drop IVR designer. Add trigger, menu, speech, lookup, SMS, or transfer nodes and connect them visually.
Configure Each Node
Set menu options, TTS text, API endpoints for data lookup, OTP parameters, and routing rules — all through simple form fields.
Assign Phone Number
Link your IVR tree to any purchased virtual number or SIP trunk. Assign different flows to different numbers for multi-brand setups.
Go Live & Monitor
Publish your IVR and start receiving calls immediately. Monitor call logs, menu selection rates, and drop-off points in real time.
Drag. Drop. Connect.
A palette of node types you can arrange into any call flow — no coding required.
Trigger
Incoming call event
Menu
Multi-option branching
TTS / Play
Speak text or audio
Speech Input
Voice recognition
DB Lookup
CRM / API query
OTP Verify
Passcode validation
SMS Action
Send text mid-call
Transfer
Route to agent / dept
Example: Customer Support IVR Flow
See how nodes chain together to handle a real-world support call.
Industries That Use Voxvaani IVR
Trusted by businesses of all sizes to automate phone interactions.
Customer Support
Route callers to the right support tier based on their issue — billing to accounts, technical to engineering. Reduce hold times by 60%.
Sales & Lead Intake
Greet inbound sales calls with a branded menu. Qualify leads with pre-sales questions, capture contact info, and route hot leads to top agents.
Automated Self-Service
Let callers check order status, account balance, appointment time, or loan eligibility without speaking to a human — 24/7, no wait times.
Enterprise Helpdesk
Multi-department IVR trees for large organizations. Use database lookup to identify VIP callers and fast-track them to priority support.
Seamlessly integrates with your existing stack
Frequently Asked Questions
Everything you need to know about Voxvaani IVR.